Steadfast is adhering to the COVID safety plans of the Adelaide Convention Centre and Adelaide Oval venues where we are hosting events as part of the 2022 Steadfast Convention. Steadfast has received confirmation that all delegates must be double vaccinated to attend an event at either venue.

 

The South Australian Government has introduced COVID SAfe Check-In, to enhance contact tracing and keep the community COVID safe.

You will need to download the mySA Gov app from Google Play or the App Store on your smart phone. In the mySA GOV app, select the COVID SAfe Check-In tile when you arrive at a business, venue or event, and follow the prompts to scan their unique QR code and check in.

You are not required to login or sign up for a mySA GOV account to use the COVID SAfe Check-In. You also do not need to provide a driver’s licence or vehicle registration details to use it.

For further information refer to the COVID SAfe Check-In from the SA Government. 

Yes, Steadfast network brokers will receive a full refund on their registration if the 2022 Steadfast Convention is cancelled due to changes in the guidelines set out by the Australian Government and health authorities regarding COVID. Refunds will not be provided on any flights, accommodation, or other expenses. Please also refer to the registration Terms & Conditions. Sponsors and Exhibitors will not be entitled to a refund as outlined in their Terms & Conditions.

Our normal refund policy as outlined in the Terms and Conditions of registration (for brokers) apply.

Our normal refund policy as outlined in the Terms and Conditions of registration (for brokers) apply.

Steadfast Group will continue to closely monitor the guidelines set by the South Australian Government regarding border restrictions. Should the border restrictions close from your state or country at the time of the event, and you are a Steadfast network broker you will be entitled to a full refund of your registration pass. Refunds will not be provided on any flights, accommodation, or other expenses. Please also refer to the registration Terms & Conditions. For sponsors and exhibitors please refer to your Terms & Conditions. 

Steadfast takes the safety of our staff and guests seriously. As such, below are some tips on how to stay healthy and be vigilant with your personal hygiene throughout the Convention.

- covering coughs and sneezes with disposable tissues or clothing, or coughing/sneezing into your elbow
- disposing of used tissues appropriately in a bin
- washing hands with soap and water and drying them thoroughly or using hand sanitiser:
- before eating or handling food
- after using the toilet
- after coughing, sneezing, or blowing your nose. 

It’s also important to stay hydrated and drink plenty of water throughout the Convention. Limit your intake of tea, coffee or alcohol if you are feeling dehydrated. 

Here are some good practice tips on responsible drinking:

- eat before or during drinking.
- have some food in your stomach which slows down the absorption rate of alcohol.
- know the standard strength of each drink which is equal to 10g of alcohol.
- keep track of how many drinks you've had in a specific time period.
- know your limits.

Importantly, if you start to feel unwell, call your doctor, the nearest hospital emergency department or healthdirect on 1800 022 222.

You are not able to block out a table. You will need to invite each attendee on the table through the app or each attendee may place themselves at a particular table. 

You can allocate people to your table by following the steps below:

1. Select table allocation on your app.
2. Select the Gala Dinner.
3. Invite Guest.
4. Press the search button symbol and then type in the person’s first name or surname. If they come up as ‘I’m available’, then press next to their name and then send invite. 

The guest you selected will receive an invitation via the app and will also receive an email. 

The guest will need to accept or decline the invitation through the app. You will receive a notification via email if they accept or decline your request. 

You can view who is sitting at your table by following the steps below:

1. Select table allocation on your app.
2. Select Gala Dinner
3. View table guests.

If the guest accepts your invitation you will receive an email notification saying ‘Accepted Convention Gala Dinner’. 

To reconfirm, we recommend you check the app by following the steps below:

1. Select table allocation on your app.
2. Select Gala Dinner.
3. View table guests.

If the guest declines, you will receive an email notification advising the guest has declined.

1. Select table allocation on your app.
2. Select Gala Dinner.
3. Select ‘Remove my table allocation’ and then select ‘remove all’. 

Then you can proceed to accept another invitation. Repeat these steps if you receive multiple invitations. 

You won’t be able to view where another guest is sitting via the app however you will be able to see the guests sitting at your table. 

We will however have a visual table plan onsite just before the commencement of the gala dinner. You will be able to see where all guests are sitting at that time.

To view your table number in the app follow the steps below:

1. Select Table Allocation on your app.
2. Select Gala Dinner.
3. Click on the link ‘No Table – Select a Table’. Choose from the list of available tables. Once you have selected your table it will then be displayed within the table allocation screen. 

Please note, you will not receive an email confirmation after you have selected your table but rest assured the system has recorded your selection. 

Unfortunately, as per our terms and conditions, no refunds are available.

The table allocation plan will be open until Tuesday, 22 March at 1.30pm. After that time the table plan will be closed off and we will allocate a seat for you.

You are able to earn CPD points for each session attended. The maximum number of points for the Steadfast Convention are ANZIIF - 15, and NIBA - 12. 

CPD certificates for convention delegates will be made available after the convention has been held. They will be available in the ‘Events’ area of the broker website under ‘My Points’.  

Steadfast Contact: Carol Gobrial – carolg@steadfast.com.au – 02 9495 6554

Yes, you do. It will provide you access to day sessions, marketplace, and evening events. You will not be granted access without it.

For meals in the Marketplace, these will be in a specially marked, designated area. For the Welcome Function and Dinner, please identify yourself to the wait staff who will be aware and able to assist with your requirements.

The Marketplace is open from 8:00am - 5:00pm Sunday and Monday, 8:00am - 3:00pm on Tuesday.

The Sunday broker only session is open to the Steadfast Broker Network only. Those attending will need to seek permission from their Brokerage Principal before registering.