Speakers   Keynote and Breakout.

Keynote Speakers

The Hon Julie Bishop

The Hon Julie Bishop

Chancellor Australian National University, Foreign Minister of Australia 2013-2018

The Honourable Julie Bishop is one of Australia's most recognised and respected politicians at home and abroad.

For 20 years Julie served as the federal member for the West Australian seat of Curtin. She was Australia's Foreign Minister for five years, representing our nation's interests on the world stage - the first female in that role, and also the first female to be Deputy Leader of the Liberal Party in its 75 year history, from 2007 - 2018. 

To global acclaim, Julie led the international response to the downing of Malaysian Airlines flight MH17 over Ukraine. Under her leadership, the Foreign Policy White Paper was developed providing a comprehensive policy framework for the next decade; and her most cherished legacy - the New Colombo Plan, has supported 40,000 Australian undergraduates to live, study and work in the Indo-Pacific region. 

Julie is the incoming Chancellor of Australian National University, chair of Telethon Kid's Institute, board member of The Prince's Trust Australia, director of The Palladium Group, member of the international advisory boards of Afiniti and the Human Vaccines Project. 

She has also established a boutique advisory firm, Julie Bishop and Partners. Prior to entering politics, she was Managing Partner of the law firm Clayton Utz in Perth. 

During AFL football season, Julie can be found cheering on the West Coast Eagles, having been the club's number one ticket holder and board member. 

Rachael Robertson

Rachael Robertson

Former Antarctica Expedition Leader. Leadership Expert. Best-selling Author

Rachael Robertson (CSP, MBA) is an Antarctic expedition leader, best-selling author and Australia’s pre-eminent authority on extreme leadership. She presents with great humour, humility and passion to audiences that value her practical, no-nonsense approach.

As a Chief Ranger and leader with 20 years of ‘extreme’ leadership experience, she is a best-selling author and leadership guru whose talents are in great demand from leading organisations around the globe. As only the second female to lead a team to Davis Station in Antarctica she managed a diverse group of up to 120 people, through total isolation, months of darkness, with no way in and no way out. It was a leadership laboratory in the most extreme and hostile environment on Earth, where most of the theory doesn’t apply.

In Antarctica she built a resilient and highly successful team based on the foundation that ‘respect trumps harmony’. Prior to leading the expedition Rachael had 16 years experience in a variety of senior operational roles in complex and challenging environments.

Since returning to Australia, Rachael has completed her MBA, written a best-selling book on her experience, Leading on the Edge, and has presented at over 600 conferences and events around the world. No matter the event, Rachael will leave your audience inspired, challenged and equipped to take the next step in their leadership journey.

Michael McQueen

Michael McQueen

Multi-award winning speaker, trend forecaster and bestselling author

Michael McQueen is a multi-award winning speaker, trend forecaster and bestselling author of eight books.

With clients including KPMG, Pepsi and Cisco, he has helped some of the world’s most successful brands navigate disruption and maintain momentum. Michael is a regular commentator on TV and radio and his work has featured in publications ranging from the UK Daily Mail to Medium.com and the Huffington Post.

In addition, Michael is a familiar face on the international conference circuit having shared the stage with the likes of Bill Gates, Dr. John Maxwell and Apple co-founder Steve Wozniak.

Michael has spoken to over 500,000 people across 5 continents since 2004, and is known for his engaging, entertaining and practical conference presentations. Having been recently named Australia’s Keynote Speaker of the Year, Michael was inducted into the Professional Speakers Hall of Fame.

Richard Enthoven

Richard Enthoven

Founder & CEO, Hollard Insurance

Richard Enthoven is the Founder and Chief Executive Officer of Hollard Insurance. He is also a director of the Insurance Council of Australia and served as the Chair and President from November 2017 to December 2019.
 
Richard holds a Master of Science from the London School of Economics and a Bachelor of Arts from the University of Southern California. Richard will be speaking on the remarkable history of insurance innovation of Hollard in the South African market, and the humble beginnings of Hollard Australia.

Samuel Johnson OAM & Aaron Williams

Samuel Johnson OAM & Aaron Williams

CEO and Co-founder, Mindstar

Aaron Williams has partnered with Australian actor and philanthropist Samuel Johnson OAM, to help make Australia the happiest, healthiest country in the world.
 
Their presentation ‘Life-Stuff’, is designed to crush the stigma around mental health by contrasting Samuel’s deeply personal, anecdotal style with Aaron’s positive, practical strategies for feeling happier, healthier and stronger – both at home and at work.
 
Their message put simply, it's normal to feel crappy from time to time, it’s ok to talk about it and there’s plenty one can do to feel better.

MC

Adam Spencer

Adam Spencer

Mathematician, author and comedian extraordinaire

Adam Spencer was completing a PhD in Pure Mathematics when he happened to win the national Triple J Raw Comedy championship in 1996. From there, a television and radio career beckoned and Adam completed 15 years as one of Australia’s most respected, wittiest and thought provoking breakfast radio commentators across Triple J and later ABC 702.

Adam explained his love of prime numbers and the magic of maths to an enraptured TED audience in early 2013 and since being posted online, his talk has had over two million views. Adam is the ambassador for many charities including Redkite and in 2014 was appointed University of Sydney’s Ambassador for Maths and Science. 

Breakout Session Speakers

Aaron Gavin

Aaron Gavin

General Manager SME, Commercial Lines at QBE Insurance

Aaron has been in the insurance industry for 20 years working in Australia and Europe. He has worked for NRMA and Allianz, joining QBE in 2018.During this time he has worked in a variety of roles, across the insurance value chain.

Aaron commenced his insurance career in the Fraud investigations before transitioning to Product Management. During his time in Product Management he worked across both personal and commercial lines and ventured to Munich to work in Allianz’s Centre of Competence for Pricing and UW.
On returning to Australia, Aaron took up a leadership role in Claims, before moving into Sales and Distribution, which fostered his passion for SME’s. In his current role as General Manager - SME he is responsible for leading the team that is building more customer centred solutions and providing a critical service proposition to our Broker Partners.

Antonella is the Product Manager for INSIGHT. Antonella has over 15 years’ experience working to improve products and software applications in the banking and finance industries. Her background enables her to apply her product/project management knowledge to support brokers to get the best INSIGHT experience possible. 

Andrew Sharpe

Andrew Sharpe

Principal, Insurance at Meridian Lawyers
Andrew is an insurance law specialist with over 25 years’ experience. He has been a key legal adviser to Steadfast and its broker members for more than 15 years. 

Andrew advises on a range of issues including strategy, policy drafting, coverage and regulatory disputes, and claims advice. He is also an experienced litigator of financial lines claims with particular expertise in management liability and professional claims against insurance (brokers and agents), financial (accountants, financial planners, stockbrokers) and property (real estate and valuation) professionals.

Andrew is frequently called upon to provide advice and training to insurance leaders, underwriting agencies and broker groups across a range of topics. He’s known for his strategic thinking and collaborative approach, with the ability to affect positive change for the industry generally and deliver enhanced outcomes for clients, insureds, brokers, and agencies.

Through his chairmanship of the Law Council of Australia’s National Insurance Law Group he has successfully influenced government on a range of policy issues. He is a member of the NSW Committee of the Australian Insurance Law Association and a Fellow of the Australian Property Institute.

Andrew has been recognised for his insurance and litigation expertise in Best Lawyers in Australia and in Doyle’s Guide.

Andrew Todd

Andrew Todd

Senior Career Officer, Department of Foreign Affairs and Trade

Andrew Todd is a senior career officer in the Department of Foreign Affairs and Trade. He was appointed as First Assistant Secretary, Consular and Crisis Management Division in October 2017. 

In his current position he is responsible for overseeing the Department’s consular operations as well as consular policy, crisis response, crisis management and travel advice, including Smartraveller. Mr Todd was appointed to the position of First Assistant Secretary, Europe Division in July 2017 after serving from January to July 2017 as Assistant Secretary, EU and Western Europe. 

He was posted as Deputy High Commissioner at the Australian High Commission in London from January 2013 to December 2016. Prior to his posting to London he was Assistant Secretary, Staffing (2009-2012). In this position he was responsible for the management and oversight of the Department’s recruitment and workforce planning, training and development programs (including language and other professional training), staffing operations and deployments (both domestic and international), and support services (medical and counselling). 
He has also served as Assistant Secretary APEC (1998-1999), Assistant Secretary, Parliamentary and Media (and senior Departmental Spokesman) (2005-2008), and Assistant Secretary, Public Diplomacy (2003 - 2004). From August 2004 to December 2005 he was Australia’s Commissioner General to the 2005 World Expo held in Nagoya, Japan 

From 1998-2002, Mr Todd served as Counsellor, Congressional Liaison, at the Embassy of Australia in Washington DC where he was responsible for promoting Australia's interests with the United States Congress, reporting on US domestic political developments and promoting links between Australia and the United States. 

In Canberra, Mr Todd’s previous appointments within the Department of Foreign Affairs and Trade have included: Director, Trade Advocacy and Outreach (2002-2003), where he directed the development and implementation of strategies designed to promote of the benefits of trade to the Australian community; Director, West Europe (1995-1998) where he was responsible for Australia's bilateral political and economic relationships with the major countries of Western Europe; and Director United Nations Social and Economic (1993-1995). 
Prior to joining the Department of Foreign Affairs and Trade in 1993, Mr Todd held a number of positions in the Australian Public Service, including with the Department of Health and Human Services.  Born in Canberra, Mr Todd holds an Honours Degree from the Australian National University. He is married with one adult son.

Annette O’Brien

Annette O’Brien

Technical Broking Manager, Steadfast Group

Annette has over 20 years’ experience as an insurance lawyer, technical advisor and team leader. She has worked as an in-house and private practice lawyer. She has experience in claims, policy, general insurance, internal dispute resolution and litigation.

Annette worked in a number of insurance law firms primarily as a litigator before working as an in-house lawyer for a large insurance company where she specialised in advising on property liability, professional indemnity and NSW statutory claims. Annette joined Steadfast in June 2018 where she works alongside Michael White in the Broker Services Team. 

Antonella Shannahan

Antonella Shannahan

Product Manager for INSIGHT, Steadfast Technologies

Antonella is the Product Manager for INSIGHT. Antonella has over 15 years’ experience working to improve products and software applications in the banking and finance industries. Her background enables her to apply her product/project management knowledge to support brokers to get the best INSIGHT experience possible. 

Chris Charnock

Chris Charnock

Professional Indemnity Product Manager, A&NZ

Chris Charnock is Chubb’s Professional Indemnity Practice Manager for Australia & New Zealand. In this role, Chris is responsible for Chubb’s professional indemnity insurance underwriting strategy, portfolio management and product and services development.

Prior to his current role, Chris’ Chubb Financial Lines career has spanned claims, underwriting, and distribution management.

Chris holds a BA/LLB from Western Sydney University.

Christine Matthews

Christine Matthews

Chief Executive Officer WACA, Cricket legend - on behalf of Hollard

Australian women's team. Named as Australia's most capped female test cricket player and holding the record for the most dismissals by an Australian wicketkeeper, Christina is one of only three women in the world to hold the position of CEO of a first class cricket association.

Christina is a well-respected voice within the Australian cricket community with strong leadership qualities and 27 years’ experience in various management roles within cricket organisations, including 7 years as General Manager of Commercial Operations at Cricket NSW and roles in coaching and development. She has proven herself to be an effective an courageous leader since taking on the role of CEO at the WACA in 2012 and has redefined the way WACA approaches its business.

In June 2016 The West Australian named Christina in their 100 Most Influential Western Australians list. Christina's focus is not solely on cricket, also sitting on the General Council of the Chamber of Commerce & Industry of WA, the WA Sports Federation and the Department of Sport & Recreation SC6 (Strategic Direction Steering Committee), the Ministerial Committee for Women in Sport, and is Chair of the Department of Sport & Recreation Champions of Change Working Group which promotes diversity on boards. 

Christina is a motivating, inspiring, informative and entertaining speaker whose topics include leadership, teamwork, diversity, change/risk management, overcoming obstacles/ adversity, and goal setting. Alternatively she can tailor a presentation to suit a client's specific requirements. 

Dr Ric Charlesworth AO

Dr Ric Charlesworth AO

Widely regarded as Australia's greatest ever sporting coach - on behalf of Zurich
Ric Charlesworth AO is widely regarded as Australia’s greatest ever sporting coach. His incredible success with both the Australia’s Men’s and Women’s Hockey Teams make him a standout. This included many Olympic Gold Medals and World Championships. During his playing days he was regarded as the world’s best hockey player and captain of the Australian Hockey Team. He also captained the Western Australian Cricket Team, was a Politician and a Medical Doctor. Now that’s a CV! He talks about teamwork, resilience and success.  

Hayden Baker

Hayden Baker

Financial Lines Manager, A&NZ

Hayden Baker is the Financial Lines Manager, Australia & New Zealand for Chubb. He is responsible for the various lines of business under this segment, being Directors and Officers, Professional Indemnity, Crime, Financial Institutions, Management  Liability and Cyber.

Hayden has 15 years of experience in the insurance industry. Prior to commencing with Chubb, he worked for in both London and Sydney for Allianz Global Corporate & Specialty. Hayden’s background has predominantly been focused on the Financial Institutions, though he spent some time in a general strategic role while in London.

Returning to Australia in 2017, Hayden joined Chubb in 2018 as the Financial Institutions Product Head before moving into his current role in October 2018.

Jodie Levitski

Jodie Levitski

Head of Marketing and Communications, Steadfast Group

Jodie Levitski is the Head of Marketing & Communications at Steadfast Group. In this role, Jodie oversees all aspects of Steadfast Group’s marketing, digital, events, sponsorships, and communication activities across all business units.

Before joining Steadfast, Jodie was Head of Marketing & Communications for Marsh in the Asia-Pacific region where she spearheaded the delivery of strategic marketing and communication initiatives across 16 countries. This included the development and execution of regional and country marketing and communication strategies, working with country CEOs and specialty and industry practice leaders to support revenue growth. In this role Jodie was a member of the Marsh senior leadership team.

Prior this time Jodie worked across the financial services industry and listed property sectors for over 15 years where she was involved in multiple M&A deals, company transformations, change management programs, marketing and communications initiatives and lead generation programs. Jodie holds a Bachelor of Business with Honours in Marketing and a Diploma in Financial Services. 

 

 

John DePeters

John DePeters

Cyber & Technology Practice Manager, A&NZ

John DePeters is Chubb’s Cyber & Technology Practice Manager for Australia & New Zealand. In this role, John is responsible for Chubb’s cyber and technology insurance underwriting strategy, portfolio management and product and services development in the region. 

John joined Chubb in 2013 as a Global Casualty underwriter based in New York. Prior to relocating to Australia, John held various cyber, technology and casualty underwriting and management positions in San Francisco and most recently Singapore, where he was the Regional Cyber Underwriter for Chubb Asia Pacific.

John is a graduate of Brown University and holds a B.A. in Economics.

Jon Fox

Jon Fox

Chief Claims Officer, Claims of QBE AUSPAC

Jonathon is currently Chief Claims Officer - Claims of QBE AUSPAC where he has end to end claims management responsibility for all General Insurance lines of business. Jonathon has a team of just over 1000 people located in Australia, New Zealand and the Philippines. 

He has been employed in various roles within the insurance industry during the past 29 years. During this time Jonathon has worked in both Adelaide and Sydney and held senior positions in Claims, Underwriting and Customer Service, including as General Manager of Elders Insurance from late 2011 to 2017.

Jonathon has a Bachelor of Management (Employee Relations Management) from the University of South Australia; an Australian Institute of Company Directors Diploma; and a Certificate in Executive Decision Making form the Swiss Insurance Training Centre, Zurich.

Josh Giansiracusa

Josh Giansiracusa

Steadfast Risk Services
Josh’s pragmatic approach to risk engineering has allowed him to work directly with clients to find practical and cost-effective solutions that align with both the client’s and insurer’s expectations. He is HPR certified and has worked for several major global insurers as an account engineer, building strong technical skills and knowledge in the areas of loss prevention, underwriting and risk mitigation. Josh has facilitated and coordinated many large ISR Risk Programs – successfully serving both the clients’ and insurers’ internal requirements.

Kitson Ho

Kitson Ho

Product Manager Group Systems. Infrastructure and Security, Steadfast Technologies

Kitson Ho is the Product Manager of Group Systems, Infrastructure and Security for Steadfast Technologies. Before joining the Steadfast family, Kitson spent 11 years in Telstra developing and managing security products to help businesses all sizes to better protect themselves.

Martyn Thompson

Martyn Thompson

Executive General Manager - Corporate Development, Steadfast Group

Martyn joined Steadfast as EGM – Corporate Development in June 2018 with over 35 years’ experience as an Insurance Broker. Martyn’s role at Steadfast is responsible for developing our international footprint including unisonSteadfast as well as our risk services capabilities in order to provide effective solutions to the Broker Network.

Prior to joining Steadfast he held senior roles for the global Broker, Willis Towers Watson where he was National Client Service Director and successfully implemented service platforms and standards across the global network and provided risk and insurance advice and solutions to many ASX companies, government as well as Multi-National organisations. He is a Senior Associate ANZIIF, holds a Diploma of Financial Services and a Graduate Certificate in Business Administration.

Michael White

Michael White

Broker Technical Manager, Steadfast Group

Michael is the Broker Technical Manager of Steadfast.He has been with Steadfast since early August 2010. Prior to joining Steadfast, Michael worked for what is now DLA Piper (previously DLA Phillips Fox) for almost 19 years and prior to that worked for QBE for six and half years and the NSW Government Insurance Office for 5 years. Michael’s role as Broker Technical Manager includes responsibility for the Steadfast wordings.

Nathan Hillery

Nathan Hillery

Chief Information Officer, Steadfast Technologies

Nathan Hillery is the recently appointed Chief Information Officer for Steadfast, bringing a strong focus on big data, cybersecurity and new technologies. Previously, Nathan has worked with Law In Order overseeing heavy analytic projects for law firms, government agencies and royal commissions. Prior to that a complete digital transformation for Interpublic Group Australia consolidating 30+ companies with over 1800 users.

Nichole Wilson

Nichole Wilson

Communications Manager, Steadfast Group

Nichole Willson joined Steadfast Group in 2019 and has more than 16 years experience in corporate communications, specifically on issues and reputation management, media relations and digital strategy in the financial services and insurance industries.

Before joining Steadfast, Nichole spent 10 years at Commonwealth Bank where she advised senior executives on thought leadership positioning, reputational issues, as well as manage major group announcements and strategic initiatives.

Nichole holds a Master in Communication Management from UTS, a Bachelor of Arts from The University of Sydney, and is a Professional Member of the Public Relations Institute of Australia.

Peter FitzSimons

Peter FitzSimons

Rugby star, best-selling author, columnist for Sydney Morning Herald and Sun-Herald and TV presenter on Fox Sports - on behalf of IQumulate

He speaks four languages, has played rugby for Australia, co-hosted radio shows with Mike Carlton and Doug Mulray, interviewed famous people around the globe from George Bush to Diego Maradona and written over twenty-selling books including Batavia, Tobruk, Kokoda, A Simpler Time, Little Theories of Life and biographies on Douglas Mawson, Nancy Wake, Nene King, Les Darcy, Steve Waugh, Nick Farr-Jones, Kim Beazley, John Eales and Charles Kingsford Smith. In 2001 he was Australia's biggest selling non-fiction author, duplicating that feat in 2004 with Kokoda. These contributions to literature, as well his charity work with sporting and disability care programs, were recognised when he was names a Member of the Order of Australia in 2011. 

One of the ten most popular after-dinner speakers in Australia, Peter is married to Australian journalist and TV presenter Lisa Wilkinson. They have three children: sons Jake and Louis, an daughter Billi and live in Sydney. 

Peter Klemt

Peter Klemt

CEO, TravelCard Real-Time Travel Insurance
Peter Klemt is the CEO of TravelCard Real-Time Travel Insurance, beginning the role in June 2019. A long time insurance industry leader, known for his customer focus much of Klemt’s career has been spent at Lumley and more recently QBE, with roles from National Commercial Lines Manager, National Marketing Manager and General Manager Business Development. It was his dedication to QBE along with his empathy and care which made him a desirable lead for Travelcard where doing what is right for our customers is at the centre of our ethos. 

Klemt started his term at TravelCard by announcing the TravelCard Giving Partnership a charity initiative showcasing a way forward for the insurance industry and brokers. The Giving Partnership provides an opportunity for brokers to have a say in where a percentage of GWP is spent in their local communities. Klemt’s focus is on developing a high performance team within a winning culture to consistently deliver strong business results. 

He leads a team of 60 staff and a business that is growing exponentially.  

Peter is a Fellow and a Continuing Insurance Professional - General Insurance ANZIFF and has a Bachelor of Business from UTS.

Russell Brett

Russell Brett

Research & Development, CGU

Russell is an innovation leader in IAG’s Research and Development team where is specialises in assessing the impacts of emerging technologies on the future of mobility, shelter and work. He leverages his engineering and applied science background plus 24 years of experience across IAG’s brands spanning technology, operations and strategy to provide recommendations and insight into what the future holds.

Wayne Thompson

Wayne Thompson

Risk Engineering Customer Lead, Vero

Wayne has 43 years’ insurance and risk management experience within a variety of educational, technical, operational and senior management roles. He has worked in education, transport, construction, mining, leisure, retail, logistics, entertainment and product manufacturing businesses around the world. 

He holds tertiary qualifications in architectural drafting, building construction, work health and safety, fire technology and fire protection engineering and is also skilled in the fields of project management, emerging risk profiling, stakeholder management, project delivery and planning, business processes and strategy, change management and business continuity planning. He lectures in risk management and has authored a series of papers in many segments. 

Wayne’s current role is to identify and implement exceptional risk management services to customers and insurance underwriters. A further part of his role involves conducting risk evaluation surveys at facilities located around the world improving their risk profile. He is also a director of an aviation risk management consultancy and has been with the Suncorp Group, including Vero, for 19 years.

Steadfast
Convention

Cancelled