Frederik Anseel is Senior Deputy Dean at UNSW Sydney Business School and is an award-winning scholar at the top-ranked Australian Graduate School of Management. Previously, he held leadership and professor appointments at King’s College London (UK), ESSEC Business School (France), Bocconi University (Italy) and Ghent University (Belgium).
Professor Anseel studies how people and organisations learn and adapt to change. His research has been cited over 7000 times and featured in the Financial Times, The Economist, Harvard Business Review, The New York Times and The Guardian.
In 2018, he was invited by the American Association for the Advancement of Science (AAAS, the largest scientific association in the world) for a global webinar broadcast on mental health and the importance of supportive leadership. His article on how COVID-19 might change the blueprint of cities was selected by LinkedIn as one of '21 big ideas' that will change our world in 2021.
Frederik Anseel is an elected fellow of the Academy of the Social Sciences in Australia and of the International Association of Applied Psychology. His research has been honoured twice with the "Best conference paper Award" by the Academy of Management.
Being your best for clients in their time of loss. Contextual leadership lessons from Australia’s most experienced disaster management specialist, Peter Baines.
Peter Baines OAM has come up against some of the most confronting natural disasters, accidents and acts of terrorism during his career, making him one of Australia’s most experienced disaster management specialists. From working with loss adjusters to his time as Detective Inspector of Operations within the Forensic Services Group of the NSW Police Force, Peter offers a rare insight into what it takes to lead powerfully, with integrity and compassion, in the most extraordinary of circumstances. Peter is author of Hands Across the Water and Doing Good by Doing Good and has written for DUO Magazine and CEO Magazine. He was awarded the Order of Australia medal in the Australian Day honours 2014.
Peter will present stories of inspiration, resilience and how true leadership doesn’t come with a position or title but from teamwork, clarity of purpose and growth from adversity.
Peter Baines OAM has replaced Dr Richard Harris who unfortunately has been detained in the UK due to COVID.
Sheila Baker joined Steadfast in October 2020, following the purchase of Gold Seal, which specialised in the provision of Compliance, HR and Training & Education Services. Gold Seal has a long standing reputation industry-wide for quality advice and integrity which Sheila brought to Steadfast in addition to a highly skilled team with a broad range of capabilities in the compliance arena. Sheila was involved in Gold Seal since their establishment and has in excess of 25 years of experience in the capacity of service provision to the broking sector.
Gold Seal has always been renowned for its solution orientation and its ability to turn projects around efficiently and effectively. Sheila and her team have ensured the same qualities have been brought to the operations of Gold Seal in the Steadfast environment and that their delivery focuses on the needs of the broker, their clients and the industry.
Chris Charnock is Chubb’s Professional Indemnity Practice Manager for Australia & New Zealand. Chris is responsible for Chubb’s professional indemnity insurance underwriting strategy, portfolio management and product and services development in the region.
Prior to his current role, Chris’ Chubb Financial Lines career has spanned across claims, underwriting, and State distribution management.
Chris holds a BA/LLB from Western Sydney University.
Michael has 23 years of experience in the insurance industry and has been with Vero for 15 years. During that time Michael has held a variety of roles with Vero including underwriting, underwriting team leadership, underwriting agency leadership, product and portfolio management. He currently holds the role of Executive Manager Intermediated Packages Portfolio.
Michael has a Bachelor of Commerce with Majors in Economics and Marketing from Macquarie University and an MBA (including a Graduate Diploma in Insurance) from Deakin University.
With only 6 months to graduate, Vinh Giang left his degree in commerce and law to become an online magic teacher ultimately building a hugely successful online business, 52kards, which now serves over 800,000 students all around the world. This earned him the award of Top Young Entrepreneur in Australia.
Vinh’s real magic journey began when he finally understood what Robert Houdin (an amazing magician) meant when he said: “A magician is an actor playing the part of the magician.” Once Vinh understood the meaning behind this quote, he focused all his energy on studying the art of performance and not the art of presentation. He has spent the last 15 years mastering the art of performance-enhanced communication, helping thousands of professionals worldwide to learn these skills.
Chris Kokalevski has specialised in distribution and relationship management within the general insurance industry for over 18 years. Hi previous roles include claims, underwriting, business development for general insurance and workers compensation as well as a distribution manager (NSW/ACT).
Chris has a Bachelor of Commerce with a Major in Marketing from Wollongong University as well as an Advanced Diploma in Accounting (Wollongong Tafe).
Kate is CGU Insurance’s Technical Liability Specialist, Southern Region in the Complex & Speciality Division. She is an experienced Liability specialist with 23 years’ experience in the insurance industry, with 18 of those years specifically in Liability Underwriting.
Kate has worked with both international and local insurance firms, including Lloyds London, and joined CGU Insurance 12 years ago. During this time she has held various positions in both technical and market facing roles within the Liability product. She has a wonderful ability to take technical content and break it down so that it is easy to digest. In her spare time you will find her cooking for family and friends or tending to her bees.
Fiona is a health and safety professional and a certified Lead Auditor. She has worked in health and safety for 10 years, primarily providing consulting services and has also held safety roles within large organisations. She has worked across multiple types of industries and with very large national clients, as well as small to medium businesses, including retail, FCMG, manufacturing, emergency services and healthcare.
Joining the IAG Risk Partners team as a Safety & Risk Consultant, Fiona has contributed improving the way we work and product development. She now leads the People Safety service stream and works with the CGU Workers Compensation and Liability Underwriting teams, facilitating improvements in safety risk management and how we interpret information.
Fiona is passionate about working with clients to drive practical and positive outcomes that are tailored to their businesses. Outside of work you’ll find her creating baked goodies and finding guinea pigs to test them on.
Julie has over 35 years experience in the General Insurance Industry. Commencing her career as an Underwriter for a large Insurer she’s had a wide variety of senior underwriting roles across both property and casualty classes.
After a decade Julie chose to move across to broking and has not looked back. She has held a number of roles for large broking houses, an international and also wholesaled Liability and Contract Works through to London markets. Her extensive experience in product, broking and relationship management means she is the perfect fit for Steadfast and the role of managing our Commercial SCTP Commercial products, relationships and development pipeline.
Annette has over 20 years’ experience as an insurance lawyer, technical advisor and team leader. She has worked as an in-house and private practice lawyer. She has experience in claims, policy, general insurance, internal dispute resolution and litigation.
Annette worked in a number of insurance law firms primarily as a litigator before working as an in-house lawyer for a large insurance company where she specialised in advising on property liability, professional indemnity and NSW statutory claims. Annette joined Steadfast in June 2018 where she works alongside Michael White in the Broker Services Team.
Glenn has experienced a broad spectrum of the general insurance industry during his 40 plus years; including direct market; insurance broking; reinsurance broking and underwriting agencies.
Prior to joining Steadfast Group in 2019, he was the General Manager of AIMS which was the commercial and technical services joint venture of Austbrokers and IBNA Broker networks.
His extensive experience has been obtained dealing with some of the most unique and complex Insurance Placements in the Australian Marketplace. He is heavily focused on creating new methodologies of transacting business for next generation brokers and ensuring relevant digital tools are being created for the future of insurance and risk provision.
Ben Tan is the Digital Marketing Manager at Steadfast Group, managing all aspects of digital marketing including Digital Advertising / Performance Marketing, Websites and SEO, Social Media plus the Marketing technology stack.
Before joining Steadfast in 2018, Ben was a Senior Marketing Manager at Macquarie BFS for 2 years, looking after various banking and financial services products including home loan, everyday banking, and digital investment.
Prior to this time, Ben worked for various leading Financial Institutions in Australia such as Westpac, ING Australia, Colonial First States (Commonwealth Bank of Australia) for over 10 years, with extensive digital marketing experience across Superannuation, Business Banking, Financial Planning, and Home Loans.
Ben holds a Bachelor of Arts (Multimedia and Digital Studies), Master of Information Technology and Diploma in Financial Planning.
Helen is an Operations and Project Management professional with over 15 years’ experience in designing, delivering and implementing projects and complex organisational environments enabling growth, progress and positive change.
Helen’s consultative and hands-on approach ensures she builds stakeholder rapport quickly. She is not afraid to roll up her sleeves, understand the detail and do whatever is required to make the customer experience a pleasurable one. Helen’s continuing presence in the Gold Seal team means that their delivery ethos can remain client focused, efficient and effective.
Helen is highly regarded as a trusted resource, problem solver and a key senior member of the Gold Seal team.
Stevens prior role as Director, Asia-Pacific Standards at ACORD saw him responsible for growing the adoption of digital standards across the Asia-Pacific region as well as leading regional standards programs for General and Life Insurance including chairing global standards committees and supporting ACORDs global members like Steadfast implement ACORD Data Standards.
Prior to ACORD, Steven served as the Enterprise Data Architect at Allianz Australia for 4 yrs and Business Intelligence Architect at IAG for 6 yrs.
Steven is currently completing a Masters in Artificial Intelligence at Deakin University.
Michael is the Broker Technical Manager of Steadfast. He has been with Steadfast since early August 2010. Prior to joining Steadfast, Michael worked for what is now DLA Piper (previously DLA Phillips Fox) for almost 19 years and prior to that worked for QBE for six and half years and the NSW Government Insurance Office for 5 years. Michael’s role as Broker Technical Manager includes responsibility for the Steadfast wordings.
Chris is an automotive guy. With over 30 years experience in the motor insurance industry, the last 19 with Allianz. Prior to taking on his current role Chris spent 8 years in the motor assessing team and has previous experience as a motor mechanic, a crash parts sales representative to the smash repair industry, a cost control & supplier manager.
Chris is an engaging member of the Allianz Risk Consulting Australia (ARCA) team with a deep understanding of the Australian motor insurance market, and an expert contributor to Allianz's global automotive risk management & new mobility initiatives working groups. He is passionate about educating our brokers and customers about risk management solutions and new vehicle technologies.